If for any reason, you are not completely satisfied with your purchase, you may return it for up to 90 days from the original purchase date for a full refund or credit note. In order to do so the item(s) must be in new, unworn condition with all packaging and garment tags still attached.The item(s) must be clean and free of dog hair and are subject to inspection.
Exchange/Refund: We do not accept returns due to sizing related issues, only exchanges/Refund for the same product same size.
Be sure to use the sizing chart on the product's page before purchasing or contact us if you need help measuring your dog. -- Exchanges can be easily alleviated this way.
Defected or Wrong Product
Please look over your order as soon as you get it in your hands. If you think that you've received a defective item, contact our customer service team email@example.com within 3 business days of receipt of your order and we will resolve the issue for you.
If you were sent incorrect items or are missing items from your order, please contact our customer service team firstname.lastname@example.org as soon as possible so we can get that mishap sorted out for you!
Money Back Guarantee & Protection
Money Back Guarantee: We are so confident about our products that we offer an amazing 60 day money back guarantee. We want to make 100% of all customers happy and provide the best possible service we can. Our store has a state of the art SSL encrypted checkout to make sure your shopping experience is 100% safe and secure.